PRIVACY POLICY
Privacy
Policy
Outline
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Introduction
NFLUENCY ("we," "our," or "us") is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This Privacy Policy explains our practices regarding data collection and processing when you use our AI automation services, visit our website, or interact with our business.
By using our services, you consent to the collection and use of information in accordance with this policy. We comply with applicable privacy laws, including the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA).
Information We Collect
Personal Information
• Contact information (name, email, phone number, company)
• Professional information (job title, industry, business requirements)
• Communication records (emails, chat logs, support tickets)
• Billing and payment information (processed securely through third-party providers)
Technical Information
• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, click patterns)
• Cookies and tracking technologies
• Log files and analytics data
Business Data
• Project specifications and requirements
• Business process documentation
• Performance metrics and analytics (anonymized)
• Feedback and testimonials
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services. This includes responding to inquiries, processing requests, personalizing user experiences, and delivering updates or newsletters you’ve opted into. We may also use your data to analyze website performance, detect fraudulent activity, or ensure site security. Internally, your information supports our marketing.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and understand user behavior. Cookies are data files stored on your device that help remember your preferences, login details, and session activities. Some cookies are essential for site functionality, while others allow us to analyze site performance and personalize content.
We may also use third-party cookies from services like Google Analytics or advertising platforms to track engagement or conversions. You can manage or disable cookies through your browser settings at any time, though this may affect site functionality. By using our website, you consent to our use of these technologies. We strive to ensure that all tracking tools are secure, minimal, and serve only to improve your experience. Your data is not stored in plain text and is never used to personally identify you unless explicitly stated or requested.
Your Rights and Choices
You have full control over your personal information and how it’s used. You may request access to the data we hold, ask for corrections, or even request deletion of your personal details. If you no longer wish to receive communications from us, you can easily unsubscribe using the link provided in our emails. Additionally, you can opt out of cookie tracking by adjusting your browser settings
